Customer support options worldwide, Information from the printer – HP Color LaserJet 9500 Printer series User Manual

Page 216

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http://www.hp.com/support/lj9500

214 Chapter 8 – Service and support

Rev. 1.0

Customer support options worldwide

Information from the printer

Before visiting the printer support website or contacting customer support, fill in and print the following information and
diagnostic pages. Use the second column to record specific information about the products that you own.

Information

Specific to your products

How to find

Printer model

Upper-right corner of the front doors of the
printer

Printer serial number

Inside the front doors, in the lower-right corner

Brand and model of your computer

See the documentation that came with your
computer

Operating system of your computer

See the documentation that came with your
computer

Version of printer driver

Click Print, click Properties, and then, on the
Basics tab, click About.

Configuration page

See “Configuration page” on page 142.

Print quality troubleshooting pages

See “Using the Print Quality Troubleshooting
Pages” on page 62.

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