Avaya Innovations 2 - Manual (Page 16)

Angleton Danbury Medical Center
An intelligent communications solution by Avaya and Extreme Networks
Angleton Danbury Medical Center (ADBC) is committed to promoting the well-being and health of the
community and providing the Angleton, Texas community and surrounding areas with quality health
care services. Angleton Danbury Medical Center is a showcase for the community with many of the
latest innovative technologies and patients processes available.
Challenge
With new construction and future planned construction on the horizon, ADMC wanted a complete
core-based infrastructure that could reliably provide the performance and stability that the environment
required. It sought a solution to provide enhanced mobility for staff to support paperless patient intake
while providing a valuable service to patients and their families. In a health care environment where
access to information and speed of communication can determine a life or death situation, the new
network didn’t just have to deliver the management and maintenance simplicity IT staff needed, it also
had to provide the resiliency and performance the new applications required.
Solution
ADMC relies on an Avaya IP Telephony Solution with Extreme Networks ® BlackDiamond ® series
switches, which provide the foundation for the core and wireless network. With Extreme Networks’
infrastructure IT can quickly created wireless VLANs for patients and visitors, while taking advantage
of the additional security features built into the solution. The combination of Extreme Networks and
Avaya solutions gives ADMC a solid, reliable and secure network communications foundation, which is
positioned for growth and future innovations.
Results
Increased staff mobility.
▶
Staff and doctors rely on PDAs for scheduling and communication, as well
as wireless devices hanging around their necks for real-time communication regardless of location.
Both productivity and responsiveness are a result of wireless mobility applications.
Improved patient care.
▶
Wireless computers on wheels (COWs) enable paperless intake in the
emergency department, reducing the time necessary to collect patient information and improving the
staff’s ability to care for the over 16,000 patients annually who are treated in emergency care.
Heightened security.
▶
Security features including authentication, encryption, access and intrusion
capabilities detect rogue access points and unauthorized peer-to-peer networks operating in the
medical center. System managers can easily locate and eliminate problems quickly without network
disruption.
IT staff efficiencies increased
▶
. Extreme Networks EPICenter ® provides this three person IT Team a
visual of the network so that issues can be identified and addressed quickly to ensure patient care is
on-going and uninterrupted.
Better network performance
▶
. Since installing the new Extreme Networks infrastructure, ADMC has
experienced better network performance throughout the facility as well as better communications for
its staff – and both results directly affect patient care.