Avaya Innovations 2 - Manual (Page 48)

Unisys
Unisys is a worldwide information technology (IT) services and solutions company with more than
31,000 employees. The company’s consultants apply expertise in consulting, systems integration,
outsourcing, infrastructure, and server technology to help clients quickly and efficiently achieve secure
business operations.
Unisys provides end-to-end services and solutions designed to help clients improve their
competitiveness and efficiency in the global marketplace. The company designs, builds and manages
critical IT systems and solutions for businesses and governments around the world, helping customers
create secure business operations.
Consulting and Systems Integration – Unisys consultants and industry experts work with clients to
evaluate their strategic challenges and provide innovative solutions to make their businesses more
competitive and cost efficient.
Outsourcing – Unisys can manage a client’s entire information systems operation or network and
desktop infrastructure. The company can also manage specific business processes – such as payment
processing, remittance processing, insurance administration, cargo management and other functions.
For more information, visit www.unisys.com
or contact
Jaime Zarate
972-541-8119
[email protected]
The Avaya and Unisys Alliance
Unisys has extensive experience and expertise
in helping customers integrate and apply
communications and IT technologies to its
businesses. Avaya is a leader in intelligent
communications applications and integrating
them into business applications and processes.
Avaya solutions help customers increase speed,
responsiveness, efficiency and effectiveness,
connecting the right people to the right information.
Unisys and Avaya help enterprises be more
productive and improve customer interactions.
Avaya and Unisys Integrated CRM and IP
Communications Solutions
Compliant with  Avaya Customer Interaction Suite.
Unisys and Avaya deliver comprehensive contact
center, IP communications and collaboration
solutions from a single source to enable companies
to maximize return on investment while implementing
a strategic plan that aligns with overall business
objectives. The single-source approach that the
alliance offers combines leading contact center
and IP telephony solutions from Avaya with global
integration, consulting and expertise in vertical
markets from Unisys – making it possible to offer
total, end-to-end solutions – from desktop to the
data center.
Solution Category
Business Consulting
▶
Call/Contact Center
▶
Call Control/Routing
▶
Infrastructure
▶
Infrastructure Management
▶
IP Telephony
▶
Managed Services
▶
Multi-media Contact Center
▶
Screen Pop
▶
Primary Industries Served
Banking
▶
Finance
▶
Government
▶
Government – Federal
▶
Government – State & Local
▶
Telecommunications
▶
Transportation
▶
Utilities
▶
Member Presence
APAC
▶
EMEA
▶
NA
▶
Avaya Contact
Rich Navarro
908-953-5357
[email protected]