Jadscomm, Jads comm – Avaya Innovations 2 User Manual
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JADS Comm
JADS Comm (JADS) is a leading communication system value-added application software
provider across the Asia Pacific Region. JADS offers advanced value-added Internet Protocol (IP)
communication solutions running on world-class multimedia telecom platforms for clients who require
superior communication networks to power their businesses. Currently, its business coverage extends
to China, Taiwan, and Thailand.
JADS specializes in IP communication, CTI, customer relationship management (CRM), and multi-
service network infrastructure. The Avaya-certified service team provides a full range of services
including planning, design, and installation. Together with Avaya, its customized communications
solutions can meet the changing needs of clients and help leverage existing and new networks to
profoundly reduce operational cost and improve business performance. JADS is currently devoted
to developing value-added IP communication platforms to increase workforce productivity through
integrating content into end-devices.
For more information, visit www.jads.com.cn or contact
Sylvia Hu
+86 (21) 5153 8669
Offers
eCLIC
Compliant with
Avaya IP Telephones.
eCLIC, Enterprise Class Intelligent Content services,
is an intelligent content server that enables
effective enterprise communication and productive
collaboration. eCLIC’s powerful interface easily
integrates information from different content sources
for presentation on Avaya IP Telephones. eCLIC
services provide system integration ability such as
data matching, digit analysis, ERP, and eFlow. It also
integrates voice and data messages with the current
communication system to improve communication.
Best of all, it is bundled with an application editor to
enable end-users to design their own tailored layouts
without additional development costs. Product highlights include work-flow integration to facilitate
easy collaboration, system integration service to optimize work progress, information display with
intelligence via data-binding and data-analysis, easy-to-use, built-in application editor, centralized data
query/collection, multi-vendor database compatibility, and multi-language support.
Currently, eCLIC services are available by bundling with ECEC, a software application package, to
address general enterprise communication needs. Two versions, basic and deluxe, offer enterprises
effective communication features such as Speed Dialer, eBulletin, Employee Profile, Instant Message,
Attendance System, and more. Employees can easily communicate simply by pressing the function
keys on the Avaya IP Telephones.
Solution Category
Call/Contact Center
▶
Enterprise Application Integration
▶
Member Presence
APAC
▶
Avaya Contact
Riz Masurekar
+91 (0)989 251 0550