Avaya Innovations 2 - Manual (Page 36)

NovaLink GmbH
Founded in 1996, NovaLink GmbH develops Computer Telephony Integration (CTI) products for both
the communications industry and service sectors. These CTI solutions support all common systems
and interfaces. With over 10 years of experience, NovaLink’s CTI products are proven in the market.
More than 1000 projects have been implemented, from standard to customized solutions. Customers
and partners benefit from the extensive know-how and experience of this dynamic company.
For more information, visit www.novalink.ch or contact
NovaLink GmbH
+41 (0)52762 66 66
[email protected]
Offers
NovaAlert/MACS
Compliant with  Avaya Communication Manager.
NovaAlert/MACS is an alerting, messaging and
information server, which communicates with various
systems over a wide range of interfaces.
NovaConf
Compliant with  Avaya Communication Manager.
NovaConf is a conference system with several
options: Dial In, Dial Out, Ad Hoc. A link to Microsoft
Outlook is available.
NovaMail
Compliant with  Avaya Communication Manager.
NovaMail is a unified messaging system (voice mail,
email, fax) with special functionality for the health
care and hospitality sectors. A large, interactive Voice
Response System IVR is also included.
NovaTax
Compliant with  Avaya Communication Manager
and Avaya IP Office Solution.
NovaTax is an invoicing system, allowing both the
automatic production of accounts and the calculation
of statistics.
Solution Category
Billing
▶
Call Accounting
▶
Messaging
▶
Mobility
▶
Security
▶
Unified Messaging
▶
Voice Mail/Unified Messaging
▶
Primary Industries Served
Banking
▶
Government
▶
Government – Federal
▶
Government – State & Local
▶
Healthcare
▶
Hospitality
▶
Insurance
▶
Manufacturing
▶
Telecommunications
▶
Transportation
▶
Utilities
▶
Member Presence
EMEA
▶
Avaya Contact
David Sheldon
+44 (0)148330 9090
[email protected]