Avaya Innovations 2 - Manual (Page 9)

Centurion
Centurion founded in 1981, is a full-service, applications software developer and systems integrator
specializing in customer contact centers, interactive voice response, and computer telephony
integration (CTI) systems. As a DeveloperConnection member, Centurion products include complete
banking/financial, public utility, government agency and customer service IVR and CTI systems and
software.
Centurion now serves hundreds of customers, large and small, across the United States.
For more information, visit www.centonline.com or contact
Larry Wallace
727-431-5208
[email protected]
Offers
Avaya Interactive Response Custom Solutions
Centurion writes custom applications in VXML for
Avaya Interactive Response (AIR) and Avaya Voice
Portal and in IRAPI for AIR. Applications are in
support of IVR/IWR and Contact Center Solutions.
Solution Category
Call/Contact Center
▶
Custom Application Development
▶
Screen Pop
▶
Primary Industries Served
Banking
▶
Finance
▶
Govt-Federal, State & Local
▶
Utilities
▶
Member Presence
NA
▶
Avaya Contact
Paul Horvath
312-634-2474
[email protected]