Fault management displays, Displaying last fault information, Displaying detailed information – HP 6400.8400 Enterprise Virtual Array User Manual

Page 108

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Figure 28 Typical HP P6000 Command View Event display

Description

EIP Type

CAC

Evt No

SWCID

Time

Date

The Event display provides the following information:

Date—The date the event occurred.

Time—The time the even occurred.

SWCID—Software Identification Code. A number in the range 1–256 that identifies the internal
firmware module affected.

Evt No—Event Number. A hexadecimal number in the range 0–FF that is the software
component identification number.

CAC—Corrective Action Code. A specific action to correct the problem.

EIP Type—Event Information Packet Type. A hexadecimal character that defines the event
information format.

Description—The problem that generated the event.

Fault management displays

When you do not have access to the GUI, you can display and analyze termination codes (TCs)
on the OCP LCD display. You can then use the event text code document, as described in the
section titled “Interpreting Fault Management Information” to determine and implement corrective
action. You can also provide this information to the authorized service representative should you
require additional support. This lets the service representative identify the tools and components
required to correct the condition in the shortest possible time.
When the fault management display is active, you can either display the last fault or display
detailed information about the last 32 faults reported.

Displaying Last Fault Information

Complete the following procedure to display Last Fault information
1.

When the Fault Management display is active, press

to select the Last Fault menu.

2.

Press

to display the last fault information.

The first line of the TC display contains the eight-character TC error code and the two-character
IDX (index) code. The IDX is a reference to the location in the TC array that contains this error.
The second line of the TC display identifies the affected parameter with a two-character
parameter number (0–30), the eight-character parameter code affected, and the parameter
code number.

3.

Press

to return to the Last Fault menu.

Displaying Detailed Information

The Detail View menu lets you examine detailed fault information stored in the Last Termination
Event Array (LTEA). This array stores information for the last 32 termination events.
Complete the following procedure to display the LTEA information about any of the last 32
termination events:
1.

When the Fault Management display is active (flashing), press

to select the Detail View

menu.
The LTEA selection menu is active (LTEA 0 is displayed).

2.

Press

or

to increment to a specific error.

3.

Press

to observe data about the selected error.

108 Controller fault management

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