Interpreting fault management information – HP 6400.8400 Enterprise Virtual Array User Manual

Page 109

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Interpreting fault management information

Each version of HP P6000 Command View includes an ASCII text file that defines all the codes
that the authorized service representative can view either on the GUI or on the OCP.

IMPORTANT:

This information is for the exclusive use of the authorized service representative.

The file name identifies the controller model, file type, XCS baselevel id, and XCS version. For
example, the file name hsv210_event_cr08d3_5020.txt provides the following information:

hsv210_

—The EVA controller model number

event_

—The type of information in the file

w010605_

—The base level build string (the file creation date).

01

—The creation year

06

—The creation month

05

—The creation date

5020

—The XCS version

Table 22 (page 109)

describes types of information available in this file.

Table 23 Controller event text description file

Description

Information type

This hexadecimal code identifies the reported event type.

Event Code

This hexadecimal code specifies the condition that generated the termination
code. It might also define either a system or user initiated corrective action.

Termination Code (TC)

This single digit, decimal character defines the requirement for the other controller
to initiate a coupled crash control.0. Other controller SHOULD NOT complete
a coupled crash.1. Other controller SHOULD complete a coupled crash.

Coupled Crash Control Codes

This single decimal character (0, 1, 3) defines the requirement to:0. Perform a
crash dump and then restart the controller.1. DO NOT perform a crash dump;

Dump/Restart Control Codes

just restart the controller.3. DO NOT perform a crash dump; DO NOT restart
the controller.

These hexadecimal codes supplement the Termination Code information to
identify the faulty element and the recommended corrective action.

Corrective Action Codes (CAC)

These decimal codes identify software associated with the event.

Software Component ID Codes
(SWCID)

These codes specify the packet organization for specific type events.

Event Information Packets (EIP)

GUI termination event display 109

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