HP Officejet J6480 All-in-One Printer - Manual (Page 124)

9 Maintain and troubleshoot
This section contains the following topics:
• Work with print cartridges
• Clean the device
• General troubleshooting tips and resources
• Solve printing problems
• Poor print quality and unexpected printouts
• Solve paper-feed problems
• Solve copy problems
• Solve scan problems
• Solve fax problems
• Solve network problems
• Solve wireless problems
• Solve photo (memory card) problems
• Troubleshoot installation issues
• Clear jams
Work with print cartridges
This section contains the following topics:
• Supported print cartridges
• Handle the print cartridges
• Replace the print cartridges
• Align the print cartridges
• Clean the print cartridges
• Clean the print cartridge contacts
• Clean the area around the ink nozzles
• Store printing supplies
Supported print cartridges
The availability of print cartridges varies by country/region. The print cartridges might
come in different sizes.
You can find the print cartridge number in the following places:
•
On the label of the print cartridge you are replacing.
• Windows: From the Toolbox, if you have bidirectional communication, click the
Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then
click Cartridge Details.
• Mac OS: From the HP Printer Utility, click Supply Info from the Information and
Support panel, and then click Retail Supplies Information.
120 Maintain and troubleshoot