Error messages appear, Solve scan problems, Scanner did nothing – HP Officejet J6480 All-in-One Printer User Manual

Page 151

Advertising
background image

The device prints half a page, then ejects the paper

Check the print cartridges
Make sure the correct print cartridges are installed and the print cartridges are not low
on ink. For more information, see

Manage the device

and

Work with print cartridges

.

HP cannot guarantee the quality of non-HP print cartridges.

Error messages appear

“Reload document and then reload job”
Press the OK button, and then reload the remaining documents (up to 20 pages) in
the ADF. For more information see

Load originals

.

Solve scan problems

If the following topics do not help, see

Support and warranty

for information about HP

support.

NOTE: If you are starting the scan from a computer, see the software Help for
troubleshooting information.

Scanner did nothing

Scan takes too long

Part of the document did not scan or text is missing

Text cannot be edited

Error messages appear

Scanned image quality is poor

Scan defects are apparent

Scanner did nothing

Check the original
Make sure that the original is placed on the scanner glass correctly. For more
information, see

Load an original on the scanner glass

.

Check the device
The device might be coming out of PowerSave mode after a period of inactivity,
which delays processing a short while. Wait until the device reaches the READY
state.

Solve scan problems

147

Advertising