Avaya 3100 - Manual (Page 22)

Installing Avaya 3100 MC - Client for Windows Mobile
22 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010
3. Click Remove.
4. Click Yes and follow the prompts to remove the Avaya 3100 MC - Client for Windows Mobile
installation directory and files.
Obtaining the Log file
The Avaya 3100 MC - Client includes a log of application activity that can be used for debugging purposes.
Obtaining the log file
1. Connect the mobile device to your computer with a USB cable.
2. Start Microsoft ActiveSync on your computer.
3. Select Tools, Explore Device, My Windows-Mobile Based Device, Program Files, Avaya, Avaya
3100 MC - Client .
4. Copy the log file (Avaya 3100 MC - ClientHostLog.txt) to your computer.
5. Forward the log file to Avaya product support for analysis.
Modifying the Microsoft ActiveSync settings
ActiveSync is a computer-based synchronization program developed by Microsoft. You can use it to install
and upgrade the Avaya 3100 MC - Client software and allow data to be transmitted over the USB
connection while the device is cradled.
Configuring the ActiveSync settings
1. Connect the mobile device to your computer with a USB cable.
2. Start Microsoft ActiveSync on your computer.
3. Select File, Connection Settings and configure the fields using the information in Table 7
"Connection settings fields" on page 22 as a guide.
Table 7: Connection settings fields
Field Description
Show Status Icon in
Toolbar Select this check box to display the
ActiveSync status icon in the Windows
toolbar.
Allow USB connections Select this check box to allow the mobile
device to be connected to the computer
using ActiveSync.
Allow connections to one
of the following: Select other connection methods (if
desired).
• COMx
• DMA