Receiving calls, Device handoff – Avaya 3100 User Manual

Page 51

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Advanced functions

Avaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 51

3. Select and hold the Select button.

OR
Tap and hold the screen.

The contact menu appears.

4. Select to Call Work, Home or Mobile with Avaya 3100 MC - Client.

The number appears in the Avaya 3100 MC - Client for Windows Mobile.

5. Enter a prefix before the number if one is required.

6. Do one of the following

— To use your mobile number in Direct Outbound mode, press the green call button. Alternatively,

select Menu, Call.

— To use your mobile number in Call-me-First mode, select Menu, Call me first, and then select

Call

.

— To use an alternate number in Call-me-First mode, select Menu, Call From, select a number, or

enter a new number, and then select Call.

The system sets up the call.

Receiving calls

After you log on, you can receive voice calls from any pane of the Avaya 3100 MC - Client for Windows
Mobile. You can receive and accept incoming calls even if the device is Personal Identification Number
(PIN) locked. The manner in which the calls are handled depends on how you have configured your Call
Screening:

Call Screening Enabled: When an incoming call comes in, you receive a pop up alert requesting that
you accept or decline the call.

— If you click accept, your phone rings. If you do not answer the call, the call goes to your cellular

voice mail system.

— If you click decline, the call goes to your Enterprise voice mail system.

Call Screening Disabled: Incoming call handling depends on your system configuration as configured
by your system administrator.

— If cellular voicemail avoidance is enabled, you hear a prompt to accept the call by pressing pound

(#). If you press #, the call is established. If you do not press #, the call goes to your Enterprise
voice mail system.

— If cellular voicemail avoidance is disabled, the incoming call rings. If you do not answer the call, it

may go to Enterprise voice mail or it may go to cellular voicemail.

Note:

Remember to check both voice mail systems for messages.

For more information on configuring Call Screening, see

“Call settings” on page 29

.

Device handoff

Device handoff requires a Handoff key on your desktop telephone. If you do not have this key configured,
contact your system administrator.

The Avaya Communication Server 2100 does not support the Device handoff feature.

Moving a call from the desktop telephone to the Avaya 3100 MC - Client

You can move a call from your desktop telephone to the Avaya 3100 MC - Client.

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