Advanced functions, Placing calls, Call modes – Avaya 3100 User Manual

Page 45

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Advanced functions

Avaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 45

Advanced functions

This section contains the following topics:

“Placing calls” on page 45

“Calling individuals” on page 46

“Receiving calls” on page 51

“Using the Mid-Call features” on page 52

“Managing buddies” on page 54

“Configuring your Presence Status” on page 59

“Searching for people” on page 61

“Working with Groups” on page 63

“Instant Conferences” on page 65

“Managing instant messages” on page 69

“Tracking IM sessionHistory (Call Logs)” on page 72

“Managing voice mail” on page 75

Note:

Some devices have a physical keypad, and do not use the touch screen for numeric entry. This

document describes the touch screen approach; for devices with a physical keypad, use the keypad
for numeric entry instead.

Placing calls

Your Avaya 3100 Mobile Communicator Gateway telephone system manages all calls that you place on
Avaya 3100 MC - Client for Windows Mobile. Quickly and easily call your coworkers either by selecting
them from a Buddy list or by dialing their extension number.

Your office extension is associated with all of your outbound calls, regardless of your location. At any time,
use Avaya 3100 MC - Client for Windows Mobile to initiate calls from your desktop telephone, mobile
device, or home telephone; the people you call always see the same number.

Call modes

Two call modes are available:

“Direct Outbound mode” on page 45

“Call-me-First mode” on page 46

To use both call modes, you must configure an Outgoing Call Service DN in your Avaya 3100 MC - Client
system settings. However, if you do not configure a service number, you can only use the Call-me-First
mode. For more information, see

“Owner Information settings” on page 33

.

Direct Outbound mode

In Direct Outbound mode, initiate calls directly from your mobile device to other parties through the
enterprise telephony system. For more information, see

Figure 7 "Direct outbound mode." on page 46

.

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