Software version identification, Software updating via your dealer, Software updating – Anthem Audio D2 User Manual

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6. SOFTWARE UPDATING

The operational characteristics of the processor are controlled by software installed through the RS-232 port
on the rear panel. Updates can be downloaded from our web site and installed afterwards.

6.1

SOFTWARE VERSION IDENTIFICATION

To find out which software version is in your processor, press STATUS and the display will show it. The latest
software and manual are available from our web site. A list of changes comes with the download.

6.2

SOFTWARE UPDATING VIA YOUR DEALER

If you do not have a computer or wish to do software updates yourself but still want to have them done,
please make arrangements with your dealer. Whether your dealer comes to your theater to do the update or
you bring your processor to the dealer, the dealer may charge for this service.

6.3

SOFTWARE UPDATING VIA YOUR COMPUTER

Your computer must be running Windows XP or Vista and have a 9-pin serial port or a
card slot and a serial card or a USB port and a USB to serial adapter. The latter is least
preferred. If using a USB to serial adapter to connect the processor:

1. It must be one that supports two stop bits – check with adapter manufacturer.

2. Check the adapter manufacturer’s website for the latest driver. If a message warns that the driver

is not Windows-certified as it’s about to be installed, do not use the adapter. Some “budget”
adapters load bad data into the processor, possibly causing its operation to freeze.

3. The virtual port must be assigned to COM1-COM6. If the processor software installer cannot locate

the processor, use your adapter’s port manager to check the setting.

If you are using a laptop computer, check its power settings and battery meter to ensure that procedures will
not be interrupted.

Software installation:

1. Find out which version is installed by pressing STATUS.

2. Go Anthem’s web site www.anthemAV.com and locate the latest software. Proceed only if your

version is a lower number, indicating that it is older.

3. Click on the software link. You will be asked where to save a .zip file – save it to Desktop.

4. Double click or right-click on the downloaded file then extract it to Desktop.

5. In the extracted folder see Read Me.txt for the change history.

6. Double click on Installer.exe. The remaining instructions will appear.

Troubleshooting:
If the installer keeps returning a message saying that the processor is not found, make sure that the serial
port on your computer isn’t being used by another application – you must go into the application that is using
it to turn off the serial port.

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