User operation, Recorded announcements – Avaya GuestWorks User Manual
Page 63
GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
59
Front Desk Operations
User Operation
The user operation for updating and viewing housekeeping status using the PMS
is given in the PMS documentation.
You can check the current status of all rooms based on the housekeeping status
codes defined for your switch (refer to
for more
information about status codes).
NOTE:
If your switch has a PMS that supports Housekeeping Status, use this
feature from the PMS, not from the console. The only exception to
this is if the link to the PMS is not operational.
To check the current room status, do the following:
1. Press the
maid status
button.
■
The Maid Status lamp goes on.
■
The following displays:
2. Press a number between 1 and 6 (refer to
for the status code
definitions).
■
The following displays:
3. Press one of the DXS hundreds select buttons on the selector console.
■
The LEDs in the upper part of the selector console light for all
rooms that match the requested status.
4. You can enter different status codes to see the rooms that are in the
different housekeeping states.
5. Press the
normal mode
button when finished.
■
The console returns to the normal operating mode.
6. If you are not sure which rooms are available, press the
occupd rooms
button.
■
The lamps associated with the rooms already occupied will display
on the DXS selector console. Determine an unoccupied room from
this information.
Recorded Announcements
The Recorded Announcements feature allows you to create several different
recorded announcements for wakeup calls and Call Vectoring procedures. For
example, you may want to have different messages for different times of day. For
Enter Desired Room State (1-6)
<requested room status>