BT In Touch 2000 - Manual (Page 24)

24
User
Phone
&
P
endant
Changing Quickdial memory
numbers
You can only change a Quickdial memory
number when the emergency status has been
removed from that number. See ‘To confirm and
change which numbers have emergency status’
on
page 23.
To change a number stored in the memory,
repeat the process for storing numbers, but
enter the new number (see page 21). The new
number will automatically replace the old
number. Then give the number emergency
status if you wish it to be included in the
emergency sequence (see page 22).
999 Calls
Although the BT In Touch 2000 User phone will
accept “999” as a phone number which can be
allocated emergency status, it is not recommended.
BT strongly recommends that the Carer first
assesses the nature of the emergency call and then
rings the emergency services with the relevant
information. This ensures that only appropriate
calls are passed on to the emergency services.
“999” is not recommended as the 999 operator can
only connect you with Fire, Police or Ambulance
services which may not be appropriate. However, if
you do use 999 as an emergency number you
should ensure you use an appropriate emergency
announcement, for example:
“This is Mrs Jones, I request an ambulance to
number 1 Meadowside Cottages, Ipswich”.
When 999 is used, the phone will respond
differently to other emergency numbers, as 999 will
always be answered promptly. Your BT In Touch
2000 User phone will speak your announcement
just once before allowing you to speak with the
operator, if you are able to do so.
Once this call to the 999 operator has been
answered, the BT In Touch 2000 User phone will
NOT subsequently attempt to contact any other
emergency contact telephone number.