Careline option, Careline holiday option – BT In Touch 2000 User Manual

Page 78

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*Careline

service
provider

*Careline

service
provider

* This option requires subscription to a

careline service provider - not BT.

78

4

Carer

options

3. Careline option*

Where the careline service provider
answers all emergency calls
If you wish, you can choose to use a careline
service provider as your only contact number
in an emergency. You may choose to do this at
any time, even if you have previously been using
the Carer, or Carer + Careline options.
If you have chosen to switch from either of
these options to full-time careline support, you
need only call one of the careline numbers (see
page 103). They will be able to program your
existing BT In Touch 2000 User Phone to
operate with full-time careline support.

When subscribing to full-time Careline options,
any emergency will be dealt with by a 24-hour
careline.

The Emergency button (Phone/Pendant)
provides personal contact with the careline
operators. They will then get in touch with the
appropriate nominated Carers or, if necessary,
the emergency services.

With the Careline option, the 3 Quickdial
memory buttons can be used as normal
(non-emergency) Quickdial memory numbers.

4. Careline Holiday option*

Where the careline service provider answers
all emergency calls while you are away
This option is the same as the Careline option
but is set for a temporary period only.
This enables the Carer(s) to take a holiday or
a break from their responsibility as Carer
contact(s), with the reassurance that the User
is in safe hands.

The Carer will need to agree the period of
cover with the careline service provider.

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