Summit REX242W - Manual (Page 40)

40
Problem
Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and your may not need to call for ser-
vice.
Possible Causes What To Do
Radiant Cooktops
Frequent cycling off
and on of surface units
Improper cookware being used. • Use only flat cookware to minimize cycling.
Pitting (or indentation)
of the cooktop
Hot sugar mixture spilled on the
cooktop.
• Call a qualified technician for replacement.
Plastic melted to the
surface
Hot cooktop came into contact
with plastic placed on the hot
cooktop.
• See the Glass surface - potential for permanent dam-
age section in the Cleaning the glass cooktop section.
Areas of discoloration
on the cooktop
Food spillovers not cleaned be-
fore next use.
• See the Cleaning the glass cooktop section.
Hot surface on a model with a
light-colored glass cooktop.
• This is normal. The surface may appear discolored
when it is hot. This is temporary and will disappear as
the glass cools.
Scratches (may ap-
pear as cracks) on
cooktop glass surface
Incorrect cleaning methods be-
ing used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between the
cookware and the surface of the
cooktop.
Cookware has been slid across
the cooktop surface.
• Scratches are not removable. Tiny scratches will be-
come less visible in time as result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are
clean before use, and use cookware with smooth bot-
toms.
Cooktop controls improperly set. • Check to see the correct control is set for the surface
unit you are using.
Surface units do not
work properly
A fuse in your home may be
blown or the circuit breaker
tripped.
• Replace the fuse or reset the circuit breaker.
Surface units will not
maintain a rolling boil
or cooking is not fast
enough.
Improper cookware being used. • Use pans which are flat and match the diameter of
the surface unit selected.
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
Installation Instructions