9 - warranty, Hardware, Software and firmware – Rockwell Automation 1400-SP PowerMonitor Software User Manual

Page 65

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9

Chapter

9–1

Warranty

Unless otherwise provided in writing and approved by A–B Headquarters,
A–B warrants for a period of one (1) year from the date of A–B invoice that
all hardware furnished under the order will be of merchantable quality free
from defects in material, workmanship and design each as determined, at the
date of shipment by A–B, by generally recognized, applicable and accepted
practices and procedures in the industry – to include any specifications as
specifically agreed to in writing by A–B prior to the date of shipment. A–B
will not be liable for any design furnished by Customer and incorporated
into hardware. Hardware includes products purchased by A–B for sale with
the hardware manufactured by A–B when the decision to include such
products is solely that of A–B. Otherwise, any warranty applicable to such
products shall be limited solely to the warranty extended to A–B by the
original manufacturer. Repaired or replaced hardware is warranted for a
period of six (6) months from the date of invoice, or the remainder of the
original warranty term, whichever is longer.

Unless otherwise provided in an A–B or third party license agreement, A–B
warrants for a period of one (1) year from the date of invoice that the
software or firmware furnished under this order will perform in accordance
with published or other written specifications prepared, approved, and issued
by A–B Headquarters, when used with specifically identified hardware. In
any event, A–B makes no representation or warranty, express or implied, that
the operation of the software or firmware will be uninterrupted or error free,
or that the functions contained in the software or firmware will meet or
satisfy the Customer’s intended use or requirements. Any software or
firmware support is limited to the terms and conditions of the A–B license
agreement or A–B extended support agreement. Software and firmware
corrections are warranted for a period of three (3) months from the date
shipped by A–B, or the remainder of the original warranty term, whichever
is longer.

Satisfaction of this warranty, consistent with other provisions herein, will be
limited to the replacement, or repair or modification of, or issuance of a
credit for the Goods involved, at A–B’s option, only after the return of such
Goods with A–B’s consent in accordance with RETURN OF EQUIPMENT.
Any warranty service (consisting of time, travel and expenses related to such
services) performed other than at A–B’s factory, shall be at Customer’s
expense.

Hardware

Software and Firmware

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