Rockwell Automation 1440-ACNR XM ControlNet Adapter - Manual (Page 48)

Publication ICM-UM001C-EN-E - March 2013
48
Supersedes publication ICM-UM001B-EN-E July 2009 Copyright © 2013 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation
Support Rockwell Automation provides technical information on the Web to assist you in using
its products. At
http://www.rockwellautomation.com/literature , you can find
technical manuals, a knowledge base of FAQs, technical and application notes, sample
code and links to software service packs, and a MySupport feature that you can
customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com .
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer
Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is not
functioning and needs to be returned, follow these procedures.
United States 1.440.646.3434
Monday – Friday, 8am – 5pm EST
Outside United
States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.
Outside United
States
Please contact your local Rockwell Automation representative for the
return procedure.