Printing problems, Printer trouble, Printing problems -13 – Canon IMAGE RUNNER 5075 User Manual

Page 181: Printer trouble -13

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Printing Problems

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Printing Problems

If you have trouble printing, we recommend resolving the problems with the
following remedies.

NOTE

Please contact your local authorized Canon dealer if a problem persists, or if you
encounter problems not listed below.

Printer Trouble

The printer's function does not work.

Cause 1

There is data remaining in the printer's memory. (The Processing/Data indicator
is blinking or lit.)

Remedy

Print out the data. (See Chapter 2, "Handling Different Print Jobs.")

Cause 2

There is a problem with the printer or the software.

Remedy

Look at the message on the display and act accordingly. (See "When a
Message Is Displayed,"
on p. 6-3.)

Printing stops before the job is complete.

Cause

There is data remaining in the printer's memory. (The Processing/Data indicator
is blinking or lit.)

Remedy

Print out the data. (See Chapter 2, "Handling Different Print Jobs.")

You cannot print a job or store a job.

Cause

The total number of pages in all jobs (maximum capacity is 20,000 pages) or
size of the data in the hard disk has exceeded the limit which can be processed.

Remedy 1 Delete other processes, documents, or forms stored in the box, cancel other

jobs being processed, or wait until those jobs are finished, then print again.

Remedy 2 Divide the job, then print again.

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