Error light problems – Canon BJ-200ex User Manual

Page 92

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background image

Splashed dots
Paper edge is soiled with ink
Output Appears Jagged

Windows Problems

Printer does Not Print or Prints Garbage
Printer does not print from Windows (but does print from MS-DOS)
Output is not as Expected
Extra Characters Appear on the Page
Fonts do not Print as Smoothly Rounded Characters
Cannot Print File sent from Remote Computer
Large Gaps appear Between Text or Graphics
Error occurs during Visual Guide Installation
Control Array Error occurs when Installing the Visual Guide
Print Manager Problem Occurs
In WordPerfect, the BOX prints but the text does not

Clearing Paper Jams

If you have a problem with your printer and you cannot
resolve it by referring to the information in this chapter,
contact the Canon help desk at

1-800-423-2366

1-800-423-2366 (U.S.A.)

or

1-800-263-1121

1-800-263-1121 (Canada). The staff at the help desk is

trained in the technical support of Canon's products and
should be able to help you with your problem. If your
printer requires service, the staff at the help desk can
provide you with the telephone number of your local Canon
Authorized Service Facility (ASF).

Attempting to repair the printer yourself may void the warranty.

Before contacting Canon, make sure you know the
following information:

§ Product name
§ Serial number
§ Place of purchase
§ Nature of problem
§ Steps you have taken to solve the problem and the results.

The serial number is located on the label on the back of the
printer:

ERROR Light Problems

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