Canon BJ-200ex - Manual (Page 97)

Envelopes may not be
loaded correctly. Make sure the envelopes are loaded properly:
§ The top of the envelope goes in first.
§ The flap is toward the sheet feeder.
§ The right side of the envelope is aligned against
the right side of the sheet feeder.
§ The left side is aligned against the paper guide.
(See Chapter 3, Using the Printer, for details)
Single envelopes may not
be feeding correctly. For manual loading, make sure the envelope mode in your
printer driver or your software application. If necessary,
enable envelope mode using the printer's operator panel.
Envelope mode may not be
enabled. Make sure you have set up envelope mode in your printer
driver or your software application. If necessary, enable
envelope mode using the printer's operator panel.
NOTE NOTE: Use only commercial number 10
envelopes, which are 9.5 x 4.1 inches.
Paper does not
eject after printing Your software application is
not telling the printer to
eject the paper after
printing. Press the ON LINE button to set the printer off line.
Press and hold the LF/FF button for one second
to eject the paper.
To resume printing, press the ON LINE button.
Repeated paper
jams occur The paper you are using
may be causing the jams. Fan the paper before stacking it in the sheet feeder. This
keeps the sheets of paper from sticking together.
Check that the paper you are using and your
printing environment are within the
specifications of the printer. See Appendix A,
Specifications, for details.
To clear paper jams, see page 123.
Print Quality Problems
If your print quality is not what you expect it to be, check
the problems and solutions listed in the following table.
Problem Cause Solution
Print density
is low You are using HS mode and not
getting satisfactory darkness. Try HQ mode; the print density in HQ mode is higher
than HS mode.
Print is not
clear You are printing on the wrong
side of the paper. Paper has a right side for printing. If the print quality is
not as clear as you would like it to be, try turning the
paper over and printing on the other side.
Paper thickness lever may be set
for the wrong type of paper. Make sure the paper thicknes lever (inside the printer) is
set for your paper type.
The paper you are using may not
be supported by the printer. Make sure you are using the recommended paper. See
Appendix A, Specificaitons, for paper specifications.
The print head may need to be
cleaned. Clean the print head. See Chapter 6, Maintaining the
Printer, for details.
You are not using a BC-02 ink
cartridge. Make sure you are using a BC-02 ink cartridge. If not,
replace the ink cartridge with a BC-02.
White streaks
or missing
dots Ink nozzles on the print head may
be clogged with dust. Clean the print head. See Chapter 6, Maintaining the
Printer, for details. Repeat cleaning if necessary.
The ink cartridge may be installed
incorrectly. Make sure the ink cartridge is installed correctly.
The print medium being used may
not be acceptable. Use only print media specified in the Selecting Paper
Types section on page 35.