Vertical Communications 8324S - Manual (Page 136)

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To determine how many calls are queued at the attendant
position and awaiting service (on hold, parked, or ringing),
1. Press the installer-programmed QUEUE button. The display will
indicate how many calls are in the ring queue and the hold queue,
respectively. The displayed information remains in the LCD
window momentarily.
NOTE: Hold recalls, transfer recalls and park recalls are counted in
the ring queue and not the hold queue.
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To place an active call in a serial transfer,
1. Press the installer-programmed SERIAL button (the LCD will
read “0 SERIAL EXT:”, with the first digit indicating how many
intercom numbers are already entered; the “EXT:” indicates a
prompt for another intercom number to be placed in the serial).
2. Dial intercom number or press associated DSS button.
3. Repeat to add up to two more extensions to the serial.
4. Press SPEAKER to end. Serial transfer begins.
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To determine the status of individual lines (idle, busy or on hold),
1. Press the installer-programmed TEST/BUSY button (the LCD
will display the prompt Enter Line:).
2. Dial the line number to be tested (001–128). If the line is idle,
you will hear a dial tone; if the line is busy, the LCD will display
Busy with xxx ; if the line is on hold, the LCD will display On
Hold at xxx (xxx = line number).
Using The Attendant Features GCA70–250
10 – 32 LCD Speakerphone Reference Manual