Vertical Communications 8324S - Manual (Page 28)

2.6 Responding To A Subdued
Off-Hook Voice Announcement
Your installer can set your LCD speakerphone to receive a Subdued
Off-Hook Voice Announcement (SOHVA). This feature allows an
intercom caller to break into your call by making an announcement
through your handset receiver. (This means that if you are on a
speakerphone call, you cannot receive a SOHVA call.) The distant party
that you are currently talking to cannot hear the announcement made by
the SOHVA caller.
Please note that you can receive a SOHVA call even if you are using your
headset; however, the distant party may be able to hear the SOHVA as it
is made.
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You can respond to a SOHVA in one of three ways:
— Verbally: Press and hold the REPLY button and speak into
handset. Distant party cannot hear response. To return to distant
party after your reply is complete, release the REPLY button.
— Non-verbally (Response Messaging): If the announcing station
has an LCD speakerphone, press MSG (message), then press
HAVE HOLD (have the caller hold), or TAKE MSG (take a
message). The message appears in the display of the telephone
making the SOHVA call and then that telephone is automatically
disconnected from your telephone. (If the telephone to which you
attempt to send a non-verbal message is not an LCD telephone, no
message is sent and that station is immediately disconnected from
the call.)
— Blocking the SOHVA: You can block a SOHVA to your station
by pressing BLOCK when the SOHVA is initiated. The SOHVA
call is then disconnected.
Answering Calls GCA70–250
2 – 6 LCD Speakerphone Reference Manual