3 troubleshooting assistance – Rice Lake Upper Body Single Frequency Composition Analyzer - D1000-2 User Manual

Page 43

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Competitor Series Installartion & Operation Manual — Troubleshooting

39

7.3

Troubleshooting Assistance

If an issue occurs, please follow the instructions below.

1. Carefully read “Precautions for Measurement” again and inspect the device. If the problem remains,

contact Rice Lake Weighing Systems or its local distributor.

2. When contacting Rice Lake Weighing Systems or the local distributor, please have the model name, serial

number, date of purchase and description of the problem ready.

3. Rice Lake Weighing Systems strives to provide the best service possible to customers. One of our skilled

technicians will assist the customer in finding a solution in prompt manner.

Note

Contact information for Rice Lake Weighing Systems is located on the back cover of this manual.

P.B.F. is measured too low or
too high.

Measure in unstable conditions such as right
after excercise, bathing, sweating or drinking
lots of water.

Moving or speaking during the measurement
process.

Handle electrodes or measuring parts are dirty.

Measure again in a stable condition with the
correct posture.

Do not move or speak during the
measurement.

Clean handle electrodes with a soft gauze and
try again.

Clean hands and feet and try again.

Make sure there are no foreign substances
between the electrodes and measuring body
parts.

Unit does not work even
when the start buttons are
correctly pressed.

Defective cable between the head and the
scale.

Start buttons are defective.

Bad connection between the head and the
scale.

Handle electrodes are defective.

Contact company where the device was
purchased.

Check whether the handle electrodes are
connected tightly to the head.
If the same error is repeated, contact RLWS
where the device was purchased.

Error

Cause

Repair

Table 7-1. Troubleshooting

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