3 running diagnostics, 1 ping testing, 4 loopback diagnostics – CANOGA PERKINS 9145ELB Network Interface Device Hardware User Manual

Page 43: Running diagnostics, Ping testing, Loopback diagnostics

Advertising
background image

Troubleshooting

9145ELB NID Hardware User’s Manual

Running Diagnostics

29

5.3 Running Diagnostics

When you set up a new connection, you can verify the link connectivity using PING prior to
sending data.

5.3.1 PING Testing

You can verify network connectivity with another IP device within the subnet by sending a PING
to the IP address for that device. For PING testing instructions, see the 9145ELB NID Software
User’s Manual
.

5.4 Loopback Diagnostics

Use Loopbacks to diagnose a fault on the optical link. Loopbacks can be set at any port; once a
port is in loopback mode, data is looped at the physical level though the particular port. When
performing loopback diagnostics, the 9145ELB uses a unique MAC address, designated as the
Loop Test MAC Address, which is displayed on the Loopback Setup Screen (see the 9145ELB
NID Software User’s Manual)
. When in loopback mode, the 9145ELB filters and discards all
service frames. Only packets with the predefined Loop Test MAC Address are looped back.

The 9145ELB is configurable to swap the origination and destination MAC Addresses and to
recalculate the looped frame's CRC. Test packets are returned to the source according to the
selected options.

To display current loopback status, configure address swapping and CRC recalculation options,
see the 9145ELB NID Software User’s Manual.

5.5 Troubleshooting the Dual 10G Optical Ethernet Module

This section describes some common LED-indicated states and provides troubleshooting action
you can take.

The table identifies the most common troubleshooting situations for the Dual 10G Optical
Ethernet Module.

L/A

SPD

State

Troubleshooting action

Off

Off

Port disabled

Enable the port.

Amber

Amber

Unit is booting
or
interface card is not
registered

Unit takes 15-20 seconds to boot.

Reset the unit: press the reset button
or recycle the power.

Off

Red

Remote fault enabled

Check transmit on remote end.

Red

Off

Link loss forwarding

Check User Port link.

Blinking
Green

Red

Tx down, Rx up

Check fiber for budget loss

Advertising