ChemoMetec SP-100 - Manual (Page 40)

6 Troubleshooting
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Figure 41 Input open failure
Figure 42 Input opened
If "Input open failure" is stated in the Info field, check the USB cable. Alternative, if the
NucleoCounter SP-100 is turned off, “Input open failure” will also appear in the Info
field.
If data still is not received quit SemenView and close the NC Receiver. Then open
SemenView and check that the NC Receiver is also started. If necessary, restart the
computer before opening SemenView again.
The state "Input opened" is present when and only when:
• The NucleoCounter SP-100 is turned On, and
• The USB Cable is properly connected, and
• The NC Receiver is working properly
6.3 SemenView “freezes”
If SemenView ”freezes” or does not respond, quit the program using the “QUIT”-button
in the Analysis tab. Close down the NC Receiver. Then restart SemenView and the
program should be ready for use again. Any transmission of data from the
NucleoCounter SP-100 while the SemenView is disabled is received and stored on the
computer, as long NC Receiver is active. Such results can be viewed the next time