AltiGen IP 805 - Manual (Page 23)

IP 805 User Manual 19
C H A P T E R 4
User Guide
The LCD Screen
In normal operating mode, the LCD screen displays the time and the extension number on the first line:
Other messages you may see:
• MISSED xx – Number of calls missed.
• xxVM – Indicates the number of new voice messages. Appears in place of the extension number when
there are voice messages.
If an activity code has been set on the phone, that code is displayed in place of the extension number or
voicemail count. Examples of activity codes are MEETING, AWAY, TRAVEL.
DND or FWD – The extension has Do Not Disturb on, or is set to forward calls.
Workgroup Status Display
If your system administrator configured your phone to display workgroup status, press the Down Arrow button
to show workgroup statistics.
When you press the Down Arrow button (you must be in Idle state; the area will be blank if you are in any other
state), the LCD screen shows the following:
• QL – The number of workgroup queued calls (up to 99)
• QT – The current longest queue time (in seconds)
• WG – The last four digits of the workgroup number
The second line in the LCD displays one of the following agent states:
• LOUT – Logout
• NRDY – Not ready
• DND – Do not Disturb
• FWD – Forwarding
When a call rings the agent or when you are making an outgoing call, the second line of the LCD changes to
either the Caller ID or the dialed digits display. However, when more than one call is outstanding, the first line
shows the Call n/n display.
12:00 PM x555
MISSED xx DND