AltiGen IP 805 User Manual

Page 37

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Glossary

IP 805 User Manual

33

T

TCP/IP - Transmission Control Protocol/Internet Protocol. A full set of protocols used on the Internet.

TFTP (Trivial File Transfer Protocol) - a version of the TCP/IP FTP protocol that has no directory or password
capability.

transfer - this feature redirects a call to another extension or the AltiGen VoiceMail system.

U

UDP (User Datagram Protocol) - a communications protocol that offers a limited amount of service when
messages are exchanged between computers in a network that uses the Internet Protocol.

V

virtual extension - an extension not associated with a physical port that allows for guest access to

the AltiGen

Voice Mail System

features and telephone sharing environments. Users of a virtual extension have to log in

before accessing the system features assigned to it.

VoIP - voice over Internet Protocol (IP). The technology used to transmit voice conversations over a data
network using

the

Internet Protocol.

W

workgroup - telephones arranged in groups within a particular organizational function (for example, marketing,
sales, service, etc.). Each workgroup is assigned a pilot number. When the pilot number is dialed, the system
scans the list of extensions comprising the workgroup and connects the call to the first available idle extension
number. If no extensions are available, the call is placed in that workgroup’s queue.

workgroup pilot number - an extension designated to a workgroup that is not associated with a physical port
and may consist of up to 64 members. When the pilot number is dialed, the call is distributed to the workgroup
members.

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