AMT Datasouth M7 - Manual (Page 68)

Page of 73 68
Skip labels when
printing
* Label size is not specified properly.
* Sensor sensitivity is not set properly.
* The media sensor is covered with
dust. * Check if label size is setup correctly.
* Calibrate the sensor by Auto Gap or Manual Gap
options.
* Clear the GAP/Black mark sensor by blower.
The printing position
of small label is
incorrect
* Media sensor sensitivity is not set
properly.
* Label size is incorrect.
* The parameter Shift Y in the LCD
menu is incorrect.
* The vertical offset setting in the
driver is incorrect.
* Calibrate the sensor sensitivity again.
* Set the correct label size and gap size.
* Press [MENU] [SELECT] x3 [DOWN]x6
[SELECT] to fine tune the parameter of Shift Y.
* If using the software BarTender, please set the
vertical offset in the driver.
The left side printout
position is incorrect
* Wrong label size setup.
* The parameter Shift X in LCD menu
is incorrect. * Set the correct label size.
* Press [MENU] [SELECT] x 3 [DOWN] x 5
[SELECT] to fine tune the parameter of Shift X.
Missing printing on
the left or right side of
label
* Wrong label size setup. * Set the correct label size.
RTC time is incorrect
when reboot the
printer
* The battery has run down. * Check if there is a battery on the main board.
Multi interface board do
work
* The installation is incorrect. * Check if the board is plugged in the right connector.
Power and Error LEDs
are blinking fast
* Power switch OFF and ON too fast.
* Turn off the printer and wait all LEDs are dark, and
turn on the printer again.
Wrinkle Problem
* Printhead pressure is incorrect.
* Ribbon installation is incorrect.
* Media installation is incorrect.
* Print density is incorrect.
* Media feeding is incorrect. * Please refer to the 5.2 chapter.
* Please set the suitable density to have good print
quality.
* Make sure the label guide touch the edge of the
media guide.
Gray line on the blank
label * The printhead is dirty.
* The platen roller is dirty. * Clean the printhead.
* Clean the platen roller.
Irregular printing
* The printer is in Hex Dump mode.
* The RS-232 setting is incorrect. * Turn off and on the printer to skip the dump mode.
* Re-set the Rs-232 setting.