Envelope sealing problems – Pitney Bowes DM1000 User Manual

Page 149

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DM1000™ Digital Mailing System Operating Guide

SV60951 Rev. B

10-5

Envelope(s) not seal-

ing properly

Envelope flap dimensions

are not within the accept-

able range.

Use envelopes with flap depths between 1" and

3 7/8"

(25.4 mm and

98.4 mm

).

Seal Only mode is

not working.

Flap moistening bottle is

out of E-Z Seal® Sealing

Solution.

Refill flap moistening bottle with E-Z Seal® Sealing

Solution.

Sealing solution is

leaking.

Solution bottle cap not

secured tightly.

Tighten the solution bottle cap.

Solution was poured

directly into the tank or

there is a leak in the solu-

tion tubing.

Call the help desk. Refer to the Pitney Bowes Contact
Information List

in this guide for more information.

Envelope Sealing Problems

Description

Possible Causes

Solution

Flap Depth

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