Pitney Bowes DM1000 - Manual (Page 154)

10 • Troubleshooting
10-10 SV60951 Rev. B
Tape Feeding Problems
Description Possible Causes Solution
Tape jamming in the
cutter.
Tape pieces or paper slivers are
blocking the knife path.
Clear pieces from the knife path. If problem
continues, call for service.
Tape is catching on moistening
brush.
Remove tape brush and reset in its holder to an
appropriate lenght.
Tape jamming.
Pressure sensitive tape only:
Adhesive is extending beyond
tape backing.
When loading pressure sensitive tape, be sure
entire tape edge at feed roller is covered with
protective backing.
Leading edge of tape roll is torn or
folded under the tape roller.
Remove tape from under roller. Cut tape for
straight edge. Reinsert tape leading edge under
roller and ensure it is not crimped or folded.
Jam is on tape roller. Remove tape from roller, clear materials from
roller path and reinsert tape.
Tape track is dirty or clogged.
Adhesive is on track.
Call the Help Desk for help clearing the tape
track. Refer to the Pitney Bowes Contact Infor-
mation List
in the guide for more information.
To adjust brush, move
to the left.