Proceed CDD - Manual (Page 34)

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Troubleshooting
In general, refer any service problems to your Proceed dealer. Before contacting
your dealer, however, check to see if the problem is listed here. If it is, try the
suggested solutions. If none of these solves the problem, contact your Proceed
dealer.
1. THE CDD WON’T FUNCTION, AND THE DISPLAY IS DARK.
✓ The CDD isn’t plugged into the AC mains or the main power
switch isn’t turned on.
✓ The wall socket, adapter, or extension cord is faulty.
✓ There’s a tripped circuit breaker or blown fuse in the wall outlet’s
circuit.
✓ A fuse is blown in your CDD (contact your Proceed dealer).
2. THE DISPLAY IS LIT, BUT THERE IS NO OUTPUT
✓ The proper source isn’t selected on your digital processor.
✓ The proper source isn’t selected on your preamplifier.
✓ The interconnecting cables are connected incorrectly or are faulty.
3. THE CDD WON’T PLAY A CD INSERTED IN THE PLAYER.
✓ The CD is inserted upside down.
✓ There may be condensation (moisture) on the laser pickup. This
can happen if the CDD is moved from a cold environment (such
as a warehouse or a shipper’s truck) to a warm one. Set the
main power switch to its "|" position, and leave it on for one
hour to warm up, then try playing a CD again.
4. WHEN A CD IS PLAYING, THE SOUND "SKIPS."
✓ The CD is severely scratched or dirty.
✓ The CDD is on an unstable surface or is too close to your speak-
ers.
5. THE REMOTE CONTROL DOESN’T OPERATE THE CDD.
✓ The Remote Control is at the wrong angle relative to the CDD,
and the CDD can’t receive the signal.
✓ The sensor window on the front panel of the CDD is dirty or
blocked.
✓ The Remote Control’s projection lens is dirty.
✓ Fluorescent lighting or sunlight is interfering with the operation
of the Remote Control.
✓ The Remote Control’s batteries are weak and need to be replaced.
✓ The Remote Control’s batteries are installed incorrectly.
6. THE UNIT IS OPERATING ERRATICALLY
✓ The microprocessor’s program may have been temporarily cor-
rupted by adverse power conditions or severe static shock. Cy-
cling power off and on should reset it.
✓ The program itself may have been damaged. Press and hold the
stop/drawer button until the display changes to indicate the cur-
rent software version number and its checksum; then call your
dealer/distributor with this information.