Sidetone, Setting up and configuring the telephones, 1 quick start – GAI-Tronics VoIP Telephone Software Configuration Guide User Manual

Page 9: 2 frequently asked questions (faqs)

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GAI-TRONICS

VoIP Telephone Configuration Guide

Page 9 of 88

Sidetone

On handset phones, part of the microphone signal is fed to the earpiece so that the user can
hear his or her own voice during the call. This makes it a more natural experience, and has
been a feature of analogue telephones since their invention. Not used on hands-free phones.

4.

Setting up and Configuring the telephones.

Each telephone must be configured for use on the intended network. Most models have
memory-dial locations, which will need to be set up. The telephone also has a range of
customisable features. All of these can be set up using one of 4 different methods:

• Web pages (the simplest and quickest method for configuring an individual phone)

• Downloading configuration files (the most efficient method for multiple updates)

• Command-line commands via direct serial link

• Command-line commands via Telnet session


Note:
All the above access methods require you to know the unit's username and password.
All methods, except direct serial link, also require you to know the unit's IP address.
Please ensure these details are recorded securely once set or changed.

All of the telephone's features can be configured using any of the above methods, but the
most complete description of features is contained in the web page section (Section 5).

4.1 Quick

Start

The factory defaults will generally be sufficient in most cases, but the following steps must be
taken as a minimum:

• Provide an Ethernet connection and power (either 24-48Vdc or PoE)

1

,

2

• Using a web browser, browse to the default IP address 192.168.1.2

• Enter the user name and password (Defaults: user & password)

• Set an IP address and net mask (or set DHCP) on the IP page

• From the SIP settings page, select the SIP1 Info sub-page, check that ENDPOINT is

ENABLED

• On the SIP1 Info sub-page, give the phone a LOCALID (usually its extension number)

• On the SIP1 Info sub-page, set DOMAIN, PROXY and REGISTRAR all to the

address of the SIP server. If registrar authentication is in use, also set a user name
and password.

• Program any dial memories using the Dialling & Memories pages


With these basic steps the telephone will be able to make and receive calls in most cases.
Check the Current Status page to help diagnose problems - this will show whether or not the
phone is registered and what is happening during calls (refresh the page to see changes).

NOTE:
Make sure each unit is given at least a basic configuration before installing it. All units have
identical settings as factory defaults, so each one must be individually configured to give it a
unique identity on the network. This may be difficult to do after the units are installed.

4.2

Frequently Asked Questions (FAQs)

Note: a more up-to date list of questions and answers may be available on the GAI-Tronics
website. See www.gai-tronics.co.uk/voipsupport.htm for more details.



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