Microcom 326M User Guide User Manual

Page 31

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Chapter 4

Printer Modes

326M User’s Guide

19

for byte responses, the code ASCII 0x02 will be issued from the printer in response to an
enquiry command.


4.2.2.3

>STOCK JAMMED< (03)

The “>STOCK JAMMED<” error response indicates that media is jammed and requires
correction before the printer can continue printing while in text and verbose modes. A stock
jam condition may be detected by two separate methods depending is the printer is
configured with a Label Present Detector or LPD. If the printer is configured for byte
responses, the code ASCII 0x03 will be issued from the printer in response to an enquiry
command.

When the printer is configured with an LPD and selected by the “^D509)” command, a stock
jam is detected by the LPD when the leading edge of the media did not arrive after the
motor stepped through the Print head to LPD distance (“^D643) command”) plus 0.2 inches.
This detection method does not work if media is not detected at the LPD once printing starts
and is used in conjunction with the “^D311)” TOF command.

When the printer is configured without an LPD, not selected by the “^D509)” command, or if
media is blocking a configured LPD once printing commences, a stock jam condition is
detected using the registration mark detectors. The stock jam condition is reported when a
registration mark does not arrive after the entire script repeat distance plus 0.2 inches.


4.2.2.4

>INCORRECT STOCK< (04)

This error response is generated when the printer detects a registration mark that is too high
or too short or if the registration mark is detected too soon or too late. The >INCORRECT
STOCK< message is generated once this condition exists when the printer is configured for
text and verbose response sets. If the printer is configured for byte responses, the code
ASCII 0x04 will be issued from the printer in response to an enquiry command.


4.2.2.5

>CUTTER JAMMED< (10)

The “>CUTTER JAMMED<” error response is generated when the cutter is in a jammed
condition and cannot complete a full cycle while in text and verbose modes. If the printer is
configured for byte responses, the code ASCII 0x10 will be issued from the printer in
response to an enquiry command.


4.2.2.6

>CUTTER INOPERATIVE< (11)

This error response is typically generated if the cutter is not detected by the printer while in
text and verbose modes. If the printer is configured for byte responses, the code ASCII
0x11 will be issued from the printer in response to an enquiry command.


4.2.2.7

>CUTTER WATCHDOG STOPPED CUTTER< (12)

This error response is generated when the cutter cannot complete a full rotation and is
jammed while in text and verbose modes. The cutter watchdog timer will disable the power
to the cutter to prevent damage from occurring. The printer power should to be cycled to
properly clear this error after the jam has been cleared from the cutter blades. If the printer

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