Microcom 326M User Guide - Manual (Page 55)

326M User’s Guide
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Chapter 7: Troubleshooting
7.1 Troubleshooting Tips
The printer fails to turn “ON” and the indicator light fails to light:
 Verify that the power cord is connected to the printer as well as the AC outlet.
 Verify that the printer power switch is in the “ON” position.
 Verify that the AC outlet is functioning properly.
 Contact your Service Representative.
The indicator light is solid amber in color:
 Indicates that the printer is paused or a ^D597 tag/tear mode is being used.
 Press the Print Button, light should turn green and resume printing if the
printer is paused.
 Remove the tag, the light should turn green if a tag/tear mode is enabled.
 Contact your Service Representative.
The indicator light is flashing red in color:
 The printer has an error and requires service before printing will continue.
 Verify that media is loaded in the printer properly.
 Press Button 1 to attempt to clear the error.
 Refer to the LDSII Programming Guide for information on the Enquiry
Command to help identify the error condition.
 Cycle power to reset the printer.