Troubleshooting – Super Systems eFLO User Manual

Page 21

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eFlo Electronic Flow Meter Operations Manual

Super Systems Inc.

Page 21 of 25

Troubleshooting


WARNING!

When troubleshooting, follow all proper safety precautions. Use proper eye protection and hand protection at all times.


Problem

Possible Causes

Possible Corrective Actions

Unit is not reaching higher flow setpoint

Pressure may be less than pressure specified on

order

Meter may not be the correct size

Meter may not be calibrated for correct gas

Gas piping may be too small for required flow

Adjust regulator using a manometer to set

correct pressure while gas is flowing and meter

is open

Call SSi at (513) 772-0060 to discuss a different

size (model) of flow meter

Verify Calibration Report for gas calibration. If the

gas is different than the gas you are flowing

through the meter, contact SSi at (513) 772-0060

to discuss a recalibration.

Verify that the plumbing is adequate for the

maximum flow required through the meter.

Unit is indicating that there is gas flow when no

flow should be present

Zero value is not set on the meter (if gas supply is

shut off)

The shutoff valve may be located upstream of the

flow meter. This causes a zero drift condition

since there is no pressure on the meter.

Verify that the hand valve for gas supply is closed.

If flow is still showing, perform the zero

calibration procedure as shown in the manual.


SSi recommends that the shutoff valve be

moved downstream of the meter so that gas

pressure on the meter is always available.

The error will correct itself when gas

pressure is supplied to the meter.

Another option is to perform a Zero

Calibration. See the Zero Calibration section

on page 15 for more details.

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