Archgard 10-1800P - Manual (Page 36)

Chalet 1800 36
This Limited Warranty is made by ARCHGARD INDUSTRIES LTD., hereinafter referred to as “Archgard”. Archgard warrants to the
original purchaser of an Archgard Wood burning fireplace (s) that the product will be free of defects in materials and workmanship under
normal use and service, for a “lifetime”.
INCLUSIONS: “LIFETIME LIMITED WARRANTY”
❖
All combustion chamber and air tubes. (against warpage)
❖
Ceramic Brick Panels against splitting or cracking.
❖
Ceramic Glass against thermal breakage.
❖
All 24 K gold trims and accessories against defective manufacturing
❖
NOTE: Discoloration and some minor movement of certain parts are normal and are not a defect and therefore, not covered under war-
ranty.
The above will be covered “parts & subsidized labor” to the original purchaser for FIVE years and “parts” only thereafter from original
date of purchase.
Special Finishes—One year on brushed nickel louvers and doors. You can expect some changes in color as the product “ages” with
constant heating and cooling. Archgard warranties the product for any manufacturing defects on the original product. However, the
manufacturers warranty does not cover changing colors and marks, ie: finger prints etc applied after the purchase of the product. Damage
from the use of abrasive cleaners is not covered by warranty
INCLUSIONS: “ONE YEAR LIMITED WARRANTY”
❖
Blowers, fans and fan motors, wiring, rheostats and thermodiscs.
❖
Rocker switches and wiring to them.
The above will be covered “parts & subsidized labor” to the original purchaser for ONE year from date of purchase.
EXCLUSIONS: “1 YEAR AND 5 YEAR LIMITED WARRANTY”
❖ Archgard does not offer warranty on damages to fireplace mantel (s), trims or tiles.
❖
Travel time or mileage to original purchasers residence. Archgard suggests that you pre-arrange travel expenses with your Authorized
Archgard Dealer.
❖ Door Latch Hardware, paint, gasketing, firebrick or trim.
❖
This warranty does not cover installation and operational related problems such as over-firing, use of corrosive driftwood, downdrafts
or spillage caused by environmental conditions, nearby trees, buildings, hill tops, mountains, inadequate venting or ventilation, exces-
sive offsets, negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers, etc.
WHAT TO DO IN THE EVENT OF A PROBLEM:
❖
Thoroughly read your manual.
❖
If you cannot solve the problem, contact your Archgard Dealer or representative.
❖
When calling for help please have the following information:
Model of your Fireplace Serial Number Place of Purchase
Date of Purchase Problem Description
❖
NOTE: Warranty may be void if work is carried out by an unqualified person (s). Only original Archgard parts may be used. Please
consult your Archgard dealer or representative if in doubt about a replacement part (s).
OBTAINING WARRANTY SERVICE:
To obtain warranty service, the original purchaser shall return the defective part (s) to the original authorized Archgard selling dealer trans-
portation prepaid, along with the serial number of the appliance and proof of purchase. Any defective part, in our
judgment, will be repaired or replaced at Archgard’s discretion. The dealer must obtain approval from Archgard before any
repairs are made.
* Subsidy according to job scale as predetermined by Archgard Industries Ltd.
ARCHGARD ARCHGARD LIMITED WARRANTY LIMITED WARRANTY