PLANET VIP-351PT - Manual (Page 50)

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Recover from Unsuccessful Firmware Update
If the downloaded firmware is corrupted, the firmware upgrade will be failed, and maybe the IP
Phone will become malfunction, too. If this happens, please follow the following instructions to
restore the IP Phone to normal state.
1. Reboot the IP Phone by instructions given in chapter 3-7. If it doesn’t work, please disconnect
the power cord from IP Phone, then reconnect it after 10 seconds.
2. You should see ‘Loading’ message displayed on the IP Phone, please be patient, and both the
‘headset’ and ‘mute’ key will illuminate for 2 seconds. Please press ‘*’ key twice now, and the
firmware of IP Phone will be recovered.
If the instruction given above does not solve the problem, please contact your dealer, or <service
provider’s name>.
Change the Administration Password for Web Config
Recover from Unsuccessful Firmware Update
The password used at web login of this IP Phone can be changed for security reason.
Please follow the following instructions to change the password for web configuration login:
Click ‘Management’ link on the left of webpage, you’ll see ‘Password Configuration’ here. Please input
your current password, new password, and re-type new password again at corresponding fields, then press
‘Submit’ button. If you changed your mind and don’t want to change the password now, just close the web
browser or click other link in the configuration webpage.