DNP DS-Tmini Kiosk Order Terminal - Manual (Page 161)

Photo Editing Software User Manual
161
11. Diagnostics
Team Viewer
When the system requires remote support, connect with an internet connection and provide the Team
Viewer ID to the support person as needed.
1.
From the Main Panel, select the Diagnostics button.
2. Select the Teamviewer option.
3. When prompted, enter the password: dnppiesupport (in small letters with no space)
4. Wait for the DNP-PIE Remote Support window to appear.
Printer Status
1. From the Main Panel, select the Diagnostics button.
2. Select the Printer Status option.
3. Use the information on this screen to identify your printers and the current status of each printer.