Hughes SATELLITE HN9000 User Manual

Page 106

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Corrective action

Explanation

State name

State code

See next row.

Modem is in commissioning phase.
Probing has failed. Occurs only
during installation.

Probing Failure

15

Probing failure (code 15) corrective actions:

1. Latitude and/or longitude entered during installation may be incorrect or in wrong format. Verify and

re-install.

2. Transmit cable from modem to antenna may be bad or disconnected. Verify and correct as necessary.

Modem will keep retrying.

3. Radio may be unable to transmit. Replace it. If any changes are made to the antenna, it may become

mispointed, so repoint it.

Transient – No action is necessary.

Modem is in commissioning phase.
Modem is registering with the
NOCC.

Registering ST

16

See

Table 5: Reasons for

registration errors and corrective
actions

on page 36.

Modem is in commissioning phase:
registration with the NOCC has
failed.

ST Registration Failure

17

Transient – No action is necessary.

Modem is in commissioning phase;
modem is waiting for capacity keys
from the NOCC.

Waiting for Capacity
Keys

18

Transient – No action is necessary.

Modem is in commissioning phase;
modem is reconciling profiles with
the NOCC.

Reconciling Profiles in
Commissioning

19

Transient – No action is necessary.

Modem is in commissioning phase
and is downloading operational
software.

Downloading
Operational Software

20

Note: State codes 1 – 20 appear only while the modem is being installed or during a hard reboot (resulting
from power being removed and then restored).

Operational phase

Transient – No action is necessary.

Modem is starting up in operational
phase.

Starting Up in Operation

21

Transient – No action is necessary.

Modem is in operational phase.
Downlink has been established;

Downlink Established in
Operational

22

that is, beacon is being tracked and
transmission information packets
are being received.

Transient – No action is necessary.

Modem is in operational phase and
is waiting for indirect and direct
management packets.

Waiting for MIPs in
Operational

23

Transient – No action is necessary.

Modem is in operational phase.
Profiles are being distributed to
various subsystems.

Reconciling Profile in
Operational

24

Steady state – No action is
necessary.

Modem is fully operational.

Fully Operational
(normal operation)

25

Error codes

HN9000 Satellite Modem Installation Guide

90

1037576-0001 Revision E

System Control Center

Chapter 9

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