Troubleshooting, Chapter 11: troubleshooting, Chapter – Hughes SATELLITE HN9000 User Manual

Page 115

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Chapter

11

Troubleshooting

If you encounter a problem with the satellite modem, refer to the relevant
troubleshooting procedure or procedures in the sections that follow. If you cannot
correct the problem, contact Installer Support.

Topics:

Rescue switch

Cannot access the System
Control Center

Other sections in this guide that contain troubleshooting information are listed
below:

Testing connectivity to the
satellite

• For help on troubleshooting installation problems, see

Troubleshooting

installation problems

on page 40.

• For explanation of state codes, which appear on various screens, see

Table

17: State codes

on page 88.

• For explanation of red flags, see

Red flag indicator

on page 73.

• Improper settings on the computer connected to the satellite modem can

cause problems. For instructions on configuring a computer to work properly
with the modem see

Computer settings

on page 107.

99

HN9000 Satellite Modem Installation Guide

1037576-0001 Revision E

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