Problems and solutions guide – Harley-Davidson RIDE-ON 74287 User Manual

Page 35

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Vehicle runs sluggishly (cont.)

Battery needs charging

Be sure to charge the battery after each use.

Battery is old and will not accept

Even with proper care, a rechargeable battery does not

accept full charge

last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace only with
Power Wheels

®

12 volt batteries with built-in thermal fuse.

Do not substitute parts.

Vehicle is overloaded

Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 65 lb.
maximum weight capacity, or by towing objects behind the
vehicle. If the vehicle is overloaded, the fuses in the batter-
ies may "trip", and automatically shut down operation of the
for approximately 25 seconds. Adjust the driving conditions
to prevent repeated automatic shutdowns.

Driving conditions are too stressful

Use only on generally level ground.

Vehicle runs in low speed but

High speed hook-up

The vehicle was pre-set to operate only in low speed until you

does not run in high speed

not connected

connect the high speed hook-up. Follow the instructions

Note: The vehicle is designed

on page 31 to connect High Speed Hook-up.

to operate in low speed only

Note: The power boost button will not operate until the high-

speed

in reverse.

connectors are joined.

Sometimes the vehicle doesn’t

Loose wire or connector

Check all wires around the motors and all connectors to

run, but other times it does

make sure they are tight.

Motor or electrical switch damage

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

When the foot pedal is pressed,

Loose wire or connector

Check all wires around the motors and all connectors

the vehicle won’t run without

to make sure they are tight.

a push

“Dead Spot” on motor

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

Battery’s thermal fuse constantly

Damaged battery

Contact your local Power Wheels

®

authorized service

"trips", but the vehicle is not

center for diagnosis and repair.

overloaded nor the driving
conditions too severe

Child is switching between

Teach your child to stop the vehicle before switching

FORWARD and REVERSE

direction.

without stopping

Loud clacking or grinding

Broken gears

Contact your local Power Wheels

®

authorized service

noise from a motor-gearbox

center for diagnosis and repair.

Charger gets warm during use

It is normal for some chargers to get

No action required.

warm during use and is not reason
for concern. Some chargers do not

If your charger does not get warm during

get warm during use.

use, it does not mean that it is not working properly.

Battery makes a sizzling or

It is normal for some batteries to

No action required.

gurgling noise when charging

make noise and swell slightly while
charging and is not reason for

If your battery does not make noise or swell slightly

concern. Some batteries do not

during charging, it does not mean that it is

make noise or swell while charging.

not accepting the charge.

Problems and Solutions Guide

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized
service center (see page 36) or contact Power Wheels

®

Consumer Relations toll-free at 1-800-348-0751.

Problem

Possible Cause

Solution

Problem

Possible Cause

Solution

35

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