Hayes Microcomputer Products DIVA T/A User Manual

Page 83

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DIVA T/A PC Card User’s Guide 83

Your computer locks up.

You may have removed the DIVA T/A from the PC Card slot while a
communications program was running. Close all communications
programs before attempting to insert or remove the DIVA T/A.

Card not detected in Windows 95 or Windows NT.

After selecting Eicon DIVA T/A in Modems, type ATI0 from any
terminal prompt and verify that the string 800-110-0x is returned.
Windows 95 does not recognize all 16-bit drivers, and may assign the
DIVA T/A to a COM port already in use by a driver not recognized
by Windows 95.

IRQ setting needs to be changed.

Some forms of Cards and Socket Services require only that you reboot
your computer to reset the IRQ assignments. Windows 95, however,
requires that you configure the new IRQ settings in the System applet
in Control Panel.

.INF files need to be updated.

Refer to the section “Updating the DIVA T/A INF file (Windows
95/Windows NT 4.0)” on page 56.

Secure ID is not working with the DIVA T/A.

The DIVA T/A supports only Secure ID under the V.120 or PPP
protocol, and does not permit using Multilink PPP with Secure ID
enabled.

The install detects and adds the DIVA T/A, but
returns a “modem not responding” message

Contact your vendor or Eicon Technology for support.

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