Table 6–5 (cont.): common operating problems – HP 220240 User Manual

Page 138

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Table 6–5 (Cont.): Common Operating Problems

Problem

Possible Cause

Corrective Action

POOR PRINTING

Large amounts of

vertical fade and/or

white streaks are

on the page.

Toner is not being

dispersed evenly.

Remove the EP-S cartridge from

the printer and gently rock it

several times to redistribute

toner (see Section 7.3).

Replace the EP-S cartridge (Sec-

tion 7.3).

Small amounts of

fading occur across

the page.

The transfer corona

wire is dirty.

Clean the transfer corona wire

(Section 7.1.3).

Vertical black streaks

occur on the page.

The primary corona

wire is dirty.

Clean the primary corona wire

(Section 7.1.2).

Printing is too

light.

The print density

setting is incorrect.

Adjust the print density setting

(Section 2.11).

The primary and

transfer corona wires

are dirty.

Clean the primary and transfer

corona wires (Section 7.1.2 and

Section 7.1.3).

The primary corona

wire is faulty.

Replace the EP-S cartridge

(Section 7.3).

The transfer corona

wire is faulty.

Call your Digital service represen-

tative to repair the printer (Chap-

ter 8).

Printing is too

dark.

The print density

setting is incorrect.

Adjust the print density setting

(Section 2.11).

The page printed

blank.

The toner seal was not

completely removed

from the EP-S cartridge.

Remove the toner seal completely

from the EP-S cartridge.

The EP-S cartridge is

faulty.

Replace the EP-S cartridge

(Section 7.3).

The page printed

black.

The primary corona

wire is broken or is

not making contact.

Be sure the EP-S cartridge is

seated properly in the printer.

Replace the EP-S cartridge

(Section 7.3).

Stray toner is fused

to the paper.

The printer is dirty.

Clean the printer (Section 7.1).

6–10

Operator’s Guide

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