Service, Chapter 8, 1 digital equipment corporation services – HP 220240 User Manual

Page 200

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Chapter 8

Service

If you cannot correct a problem with the DEClaser 2200 plus printer,

request servicing by a qualified Digital service representative. This chapter

lists the available services.

8.1 Digital Equipment Corporation Services

Digital Equipment Corporation provides a wide range of maintenance

programs for printers.

These include on-site, carry-in, and mail-in

maintenance services.

You can use these programs to select a plan

that meets your service needs, from complete Digital support to self-

maintenance.
Digital offers fast, low-cost, quality maintenance performed at your site by

trained service specialists. Whether you select the DECservice or Basic

Service agreements, or choose the Time and Materials service, your printer

will receive the best possible maintenance.
There are more than 150 Digital carry-in service centers in major cities

around the world.

These service centers offer convenient, fast, and

dependable maintenance at a savings over on-site service.
If you prefer self-maintenance, you can mail in your field replaceable unit

(FRU) for repair through our fast-turnaround DECmailer repair service.

Service

8–1

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