Table 6–5 (cont.): common operating problems – HP 220240 User Manual

Page 139

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Table 6–5 (Cont.): Common Operating Problems

Problem

Possible Cause

Corrective Action

POOR PRINTING

The cleaning mechanism

in the EP-S cartridge is

not working properly.

Replace the EP-S cartridge

(Section 7.3.)

The overall print

quality is poor.

The print medium is not

the recommended type.

See Chapter 5 for print media

specifications.

MISCELLANEOUS

Print lines overlap.

The vertical pitch

setting is incorrect.

Correct the vertical pitch setting

in your application program.

The print is skewed.

The print medium is not

the recommended type.

See Chapter 5 for print media

specifications.

Paper is not loaded

in the cassette

properly.

Reload paper in the cassette

(Section 2.8.1).

Printed pages have

garbled characters.

Incorrect printer features

were selected.

Check to see that the baud rate

and data bits/parity format

match the host computer settings

(Section 4.5.6).

Envelopes are fogged

lightly with toner.

Print density setting

is too light.

Increase the print density setting

by selecting a lower number on

the print density dial.

(See

Section 2.11)

Printer ‘‘beeps’’ when

Duplex

is pressed.

The printout selector is

not set to the duplex

position.

Set the printout selector to the

duplex position (Section 2.5).

The printer is in

manual feed mode.

Set the FEEDER menu value to

Auto, Upper, or Lower.

(See

Section 4.5.1.)

Troubleshooting

6–11

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