Frymaster GC User Manual
Page 7
1-4
QUALIFIED SERVICE PERSONNEL
Qualified service personnel are those who are familiar with Frymaster equipment and who have been
authorized by Frymaster Corporation to perform service on Frymaster equipment. All authorized
service personnel are required to be equipped with a complete set of service and parts manuals, and to
stock a minimum amount of parts for Frymaster equipment. A list of Factory Authorized Service
Centers (FASC) was included with the cooker when shipped from the factory. Failure to use quali-
fied service personnel will void the Frymaster Warranty on your equipment.
1.8
Shipping Damage Claim Procedure
Your Frymaster equipment was carefully inspected and packed before leaving the factory. The trans-
portation company assumes full responsibility for safe delivery upon its acceptance of the equipment
for transport.
What to do if your equipment arrives damaged:
1. File a claim for damages immediately, regardless of the extent of damages.
2. Inspect for and record all visible loss or damage, and ensure that this information is noted on
the freight bill or express receipt and is signed by the person making the delivery.
3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be re-
corded and reported to the freight company or carrier immediately upon discovery. A concealed
damage claim must be submitted within 15 days of the date of delivery. Ensure that the shipping
container is retained for inspection.
FRYMASTER DOES NOT ASSUME RESPONSBILITY FOR DAMAGE OR LOSS
INCURRED IN TRANSIT.