The card, ribbon, or overlaminate is jammed, I’m having problems printing from windows 95 – FARGO electronic II User Manual

Page 59

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The card, ribbon,
or overlaminate
is jammed.

Print with either the 32-Bit Print Spooler or the
Write Direct to Port

option selected from within the

printer driver setup (see Section 7-B and C for more
information on these options). In most cases, one or
the other of these options will provide the best
results when printing from Windows 95.

Due to the wide variety of PC hardware and
software configurations, however, some systems
may print more effectively through the system
spooler of Windows 95. If you choose not to print
with either the 32-Bit Print Spooler or the Write
Direct to Port option selected, but instead wish to
print through the Windows 95 system spooler, the
following steps will help you optimize your system
for printing:

1.

Click the Start button, point to Settings, and
select Printers. When the Printers window
appears, click on the Color ID Card II printer icon
using the right mouse button and select the
Properties

option.

2.

Select the Details tab, then select the Spool
Settings

button.

3.

Select the Print directly to the printer option and
click on OK.

4.

Again from the Details tab, select the Port
Settings

button.

5.

Deselect both the Check Port state before
printing

option and the Spool MS-DOS print

jobs

option, and click on OK.

6.

Increase the Transmission retry value of the
Details tab from 45 to 900. Click on OK to close
the Properties window.

Symptoms: printer makes strange sounds or stops printing.

If your dye-sublimation ribbon is sticking to the
card, check to see that you are using a card with a
polished PVC finish. A card with a dull or sticky
finish can cause the ribbon to stick to its surface
causing the ribbon to jam or even break.

Review the proper procedures for clearing ribbon
and card jams in Section 8.

If you are using an acceptable video imaging card
stock and the ribbon or overlaminate is still
consistently being jammed down into the drive
roller, you may need to reposition the Headlift
Assembly. To do this, simply open both of the
printerÕs top covers. With the printer powered ON,
push down both the on/cancel and the on-line
buttons at the same time. You should then hear each
Headlift Assembly simultaneously rotating and
realigning itself.

I’m having
problems
printing from
Windows 95.

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